Returns & Exchanges

At Luminaire, we want you to be completely satisfied with your lighting and home decor choices, which is why we offer a hassle-free 30-day return window for all items in their original condition. Whether a fixture doesn't fit your space or you've changed your design vision, our team is here to ensure a smooth exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully repackage your items in their original boxes with all protective padding, hardware, and instruction manuals included to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship your exchange within 5-7 business days.